PRIVACY POLICY

Thank you for reviewing the Privacy Policy for Novobp.com, your web portal into Novo Building Products. Novo Building Products is sensitive to the issue of confidentiality in online dealings and is committed to protecting individual privacy. This Private Policy is intended to inform users about the general approach Novo Building Products uses in collecting, using and disseminating user information via NovoBP.com.

PERSONAL INFORMATION COLLECTION

When you visit NovoBP.com and you have not otherwise identified yourself (e.g.., via registration with a Novo Building Products Site), our web server automatically recognizes your domain name, but not your e-mail address. We collect the domain name and monitor general site use and traffic patterns to improve our website and the products and services we offer. Novo Building Products uses web server logs to collect data for metric purposes. Examples of the types of data collected on the logs are IP addresses, referral pages, date and time of Site access, and Site visited. We may use collected data to customize the content and/or layout of our pages for each individual visitor.

The information you provide to Novo Building Products, as well as the information we have collected about you indirectly, may be used by Novo Building Products for marketing purposes. Before we do so, however, we will offer you the opportunity to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials for us by following the unsubscribe instructions included in each e-mail or SMS message you may receive, by indicating so when we call or message you, or by contacting us directly (please refer to "Questions and Contact" below). Your opt-in mobile phone number will not be shared with third parties/affiliates for marketing/promotional purposes and your personal information will not be shared or sold to third parties for marketing purposes. 

In some cases, Novo Building Products requests personally identifiable information from you in order to satisfy the underlying transaction or purpose of your accessing the Site. Examples of personally identifiable information include names, e-mail addresses, mailing addresses, and the like. Please note that we do not consider aggregated information, from which personally identifiable information has been removed, to be private.

COOKIES, BEACONS, TRACERS, AND OTHER TECHNOLOGIES

As mentioned above, we collect information from your visits to our Web sites to help us gather statistics about our Web sites usage and effectiveness, personalize your experience on our site, and tailor our interactions with you.

Cookies are small data files placed on your hard drive by a website server when your visit. NovoBP.com may use cookies for tracking purposes or to make the Site easier to use. Cookies are currently the only way to effectively identify a unique anonymous visitor and understand how they navigate our website. An anonymous visitor to our website remains anonymous in all cases. We do not attempt to identify visitors if they do not voluntarily submit personal information to us. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you block or otherwise reject our cookies, you will not be able, for instance, to add items to your shopping cart, proceed to checkout, or use any Web site services that require you to log in. If you turn off cookies, other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies. Cookies offer enhanced functionality to the user, but whether you allow a cookie to be placed on your computer is up to you.

In some instances, we use tracking scripts or tracers that recognize a unique identifier from a cookie placed on your hard drive by another website. These are used by Novo Building Products solely to gauge the success of our own advertising. For instance, we may use a tracer to determine whether you visit our employment pages after visiting a resume or career site where Novo Building Products placed a banner ad. We do not use tracers to gather information on your use of the internet unrelated to Novo Building Products. Please note the Novo Building Products does not use tracers to identify your personal information, and you remain anonymous unless and until you choose to register.

Some of our business partners might set Web beacons and cookies on our site. We have no access or control of these third-party tracking technologies.

REGISTRATION

Registration is allowed or required within certain portions of the Novo Building Products sites. Novo Building Products may collect registration data in order to monitor compliance with the terms of use governing the Site and to set up access permissions to certain portions of the Novo Building Products Sites.

If you request something from Novo Building Products, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, Novo Building Products' business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as a part of our customer satisfaction surveys or for market research purposes.

SECURITY

We do not treat your general interaction with NovoBP.com (e.g.., submission of suggestions) as confidential. However, certain Novo Building Products sites do conduct transactions for which heightened security is appropriate. For instance, certain Novo Building Products sites encrypt your personal information (e.g.., for transmission of credit card data), so that only appropriate personnel are able to decode your information. Note that most internet browsers also offer security alerts that permit you to determine whether your transmissions are protected.

We intend to protect your personal information and to maintain its accuracy. Novo Building Products implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.

DISCLOSURE OF INFORMATION TO OTHERS

We do not rent, sell, or trade any personally identifiable information about you (e.g.., e-mail addresses) to third parties. Certain Novo Building Products sites may disclose information to third parties assisting us in processing a transaction requested by you (e.g.., credit card service providers). In order to cooperate with legitimate governmental requests, subpoenas, or court orders, to protect Novo Building Products and/or Novo Building Products’ systems and customers, or to ensure the integrity and operation of Novo Building Products and/or Novo Building Products’ business and systems, Novo Building Products and/or Novo Building Products may access and disclose any information it considers necessary or appropriate under the circumstances.

If you are one of our international guests, we realize that you may want to know whether your personal information will be transferred out of your country of origin. Please be aware that when you register or request a transaction on a Novo Building Products site, your personal data may be transferred to computers in the United States in order to process your request.

Novo Building Products is a global organization with business processes, management structures, and technical systems that cross borders. As such, we may share information about you within Novo Building Products and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Statement. Our Privacy Statement and our practices are designed to provide a globally consistent level of protection for personal information all over the world. This means that even in countries whose laws provide for less protection for your information, Novo Building Products will still handle your information in the manner described here.

In some cases, Novo Building Products uses suppliers located in various countries to collect, use, analyze, and otherwise process the information on its behalf. It is Novo Building Products’ practice to require such suppliers to handle information in a manner consistent with Novo Building Products’ policies.

CHILDREN’S PRIVACY

Novo Building Products asks children under 13 not to transmit any information to the site. Novo Building Products welcomes the parent or guardian of a child under the age of 13 to use the site and provide any information, service, or product gained from the site to their child.

OTHER NOVO BUILDING PRODUCTS SITES

Through Novo Building Products.com, you may link to many networked web pages and websites operated by Novo Building Products and its subsidiaries and affiliates (together, the "Novo Building Products Sites"). Not all of them have adopted this policy. Individual Novo Building Products sites may adopt different privacy that fit transactions taking place on that Novo Building Products site. If an Novo Building Products site has its own privacy policy, the provisions of that policy will control if it conflicts with this general policy. Also, some Novo Building Products sites are intended to facilitate interaction with other businesses, and may not adopt a privacy policy for individuals. Users of those Sites should check with their employer regarding the employer's arrangements with Novo Building Products and applicable privacy practices.

EXTERNAL LINKS

For the convenience of our Site visitors, Novo Building Products may provide links to third-party websites that are external to Novo Building Products. These websites are not operated or controlled by Novo Building Products, and Novo Building Products is not responsible for the privacy practices or the content of such external websites.

RECRUITING

In connection with a job application or inquiry, whether advertised on a Novo Building Products Web site or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout Novo Building Products in order to address your inquiry or consider you for employment purposes. Unless you tell us not to do so, we may keep the information for future consideration.

SOCIAL COMPUTING

Novo Building Products might provide social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These might include forums, wikis, blogs, and other social media platforms.

When registering to use these tools, you will be asked to provide certain personal information. Registration information that is not automatically made available to other participants as part of your profile will be subject to and protected in accordance with this Privacy Statement.

Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those platforms, and any additional guidelines and privacy information provided in relation to their use. Please refer to them to better understand yours, Novo Building Products, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside Novo Building Products.

SUPPLIERS AND PARTNERS

If you represent a Novo Building Products supplier, you may visit Novo Building Products Web sites intended specifically for use by Novo Building Products suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Novo Building Products, Novo Building Products’ business partners, customers, shipping companies, financial institutions, and postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other Novo Building Products suppliers generally.

If you represent a Novo Building Products business partner, you may visit Novo Building Products Web sites intended specifically for Novo Building Products business partners. We may use the information provided on that site to administer and develop our business relationship with you, the business partner you represent, and Novo Building Products’ business partners generally. For instance, this may involve using your information to send you details of Novo Building Products’ business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or Novo Building Products customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

UPDATES

From time to time, Novo Building Products may revise this Privacy Policy at its discretion. Novo Building Products advises you to check back periodically to review the Privacy Policy because users of the Site will be prospectively bound by the then-current version of this Privacy Policy.

QUESTIONS AND CONTACT

If you have a question about this Privacy Statement or Novo Building Products’ handling of your information, you can send an email to the Novo Building Products Web site coordinator at info@novobp.com. You can also contact us at:

Novo Building Products’ Corporate Office

8181 Logistic Drive, Zeeland MI, 49464

1.800.253.9000

 

Before Novo Building Products is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.